Conference Registration Details and Frequently Asked Questions
Please scroll down to find answers or click one of the links below to jump to that section on the page:
Conference Pricing
Registration Deadline
Member Pricing
Refund and Transfer Policies
Registration Options
Additional Program Items
Virtual/Hybrid
Conference Hotel
Conference Check-In
Registrant Information Changes
Registration Changes
Nursing Caretaker Room
Contact Information
How much does conference registration cost?
Click here to view the CAM 2024 Pricing Sheet.
How do I register for the conference?
Online Registration is open from October 23, 2023 to January 3, 2024 (Early Bird) and January 4, 2024 to February 25, 2024 (Regular Rate). All registration will be closed from February 26, 2024 to March 9, 2024 as we prepare materials. Onsite registration may be available, but is not guaranteed.
How do I receive member pricing?
Online Registration: If you are not seeing your discount automatically in your cart, please contact Michelle Rader at [email protected].
On-site Registration: CAM staff or volunteers at the Registration Desk will confirm your membership.
Member pricing is applicable to Engage and Lead Individual Members (15% discount) and employees of Institutional Members at the Engage (15% discount) and Lead (20% discount) levels. If you believe that your institution is an Engage or Lead Institutional Member, and you are not seeing the correct member pricing on your account, please contact Michelle Rader at [email protected]. Review the 2024 Pricing Sheet for reference.
If you are not yet a CAM member, and you would like to join and receive member pricing for conference registration, please visit our Membership page to review benefits and join online. Once you join, it may take up to 24 hours to see member pricing reflected in your registration. Please contact Michelle Rader at [email protected] with questions about membership and joining CAM.
I have registered and paid, but I can no longer attend the conference. What are my options?
CAM offers a generous transfer policy for individuals who find they can no longer attend the conference as planned. If you'd like to transfer your registration in full to another individual, please reach out to Michelle Rader at [email protected]. CAM is not able to divide a single registration among multiple people.
If you would like to cancel your registration without transferring it to another individual, please review our refund policies:
- For cancellations greater than 60 days before the conference date, a full refund less a $25 processing fee is offered.
- For cancellations between 30-59 days prior to the event, half of the registration will be refunded.
- For cancellations less than 30 days before the event, no refund will be provided.
We understand that emergencies occur and situations may arise. In situations of medical and family emergencies, CAM will do our best to provide a refund less a $25 processing fee. Documentation may be requested and we kindly ask that this policy not be abused. Contact Michelle Rader at [email protected] to cancel or transfer your registration.
What is included in conference registration?
As of January 10th, 2024 (this section will be updated as the program is finalized):
Full Registration and Student Full Registration* includes access to:
- Welcome Happy Hour at the Aquarium of the Pacific (Monday, March 11th)
- Opening Town Hall at the Aquarium of the Pacific (Monday, March 11th) and Closing Town Hall at the Renaissance Hotel (Wednesday, March 13th)
- All concurrent learning activities on Tuesday, March 12th and Wednesday, March 13th (panel sessions, case studies, roundtable discussions)
- All Creative Stations on Tuesday, March 12th and Wednesday, March 13th
- Exhibit Hall on Tuesday, March 12th and Wednesday, March 13th (including the Afternoon Snack Break and Happy Hour)
- Coffee and tea plus light morning bites and snack breaks (Tuesday, March 12th and Wednesday, March 13th)
Single Day Registration Tuesday includes access to:
- Welcome Happy Hour at the Aquarium of the Pacific (Monday, March 11th)
- Opening Town Hall at the Aquarium of the Pacific (Monday, March 11th)
- All concurrent learning activities on Tuesday, March 12th (panel sessions, case studies, roundtable discussions)
- All Creative Stations on Tuesday, March 12th
- Exhibit Hall on Tuesday, March 12th (including the Afternoon Snack Break and Happy Hour)
- Coffee and tea plus light morning bites and snack break
Single Day Registration Wednesday includes access to:
- Welcome Happy Hour at the Aquarium of the Pacific (Monday, March 11th)
- Opening Town Hall at the Aquarium of the Pacific (Monday, March 11th)
- Closing Town Hall at Renaissance Hotel (Wednesday, March 13th)
- All concurrent learning activities on Wednesday, March 13th (panel sessions, case studies, roundtable discussions)
- All Creative Stations on Wednesday, March 13th
- Exhibit Hall on Wednesday, March 13th (including the Afternoon Snack Break)
- Coffee and tea plus light morning bites (Wednesday, March 13th)
The Events & Workshops ONLY registration allows for an individual to register for pre-conference workshops, pre-conference tours, and events. This registration option does not grant the registrant access to the conference or any of the activities listed above.
All registration options allow for an individual to add on activities such as pre-conference workshops, pre-conference tours, and other special events. See below for more information.
Please view our Conference Program page for more details about what is included.
*If you register using the Student Registration option, CAM staff will contact you for proof of enrollment.
What can I add on to my conference registration to make the most of my time in Long Beach?
As of January 10th (this section will be updated as the program is finalized):
All registration options allow for the ability to add on the following activities:
- Pre-conference tours with participating institutions (Sunday, March 10th)
- Pre-conference workshops (Monday, March 11th)
- Free Admission to local museums (Sunday, March 10th - Wednesday, March 13th)
- Evening events (Monday, March 11th and Tuesday, March 12th)
- Director's Dinner (Sunday, March 10th)
We recommend registering for add-on events and workshops online in advance. Tickets may be purchasable at the Registration Desk on-site at the conference, but activities often sell out online.
Please view our Conference Program page for more details about these activities.
Will the conference have virtual/hybrid components if I cannot attend?
CAM strives to offer accessible programming, but the scale and scope of this event is challenging to record or livestream. As with years past, CAM will continue to offer free Lunch & Learn webinars in the summer - conference attendees are surveyed on their most valued/favorite sessions, we invite the speakers to come back in the summer and present their session again, so their content can be more widely available. They are also recorded and catalogued in our Lunch & Learn Archive.
Where will the conference be held?
CAM 2024 will be held in Long Beach at the Renaissance Long Beach Hotel. The hotel room block has limited capacity, so book early via our custom reservation link to guarantee your space. The final day to book is February 23rd, 2024 but may sell out before this date.
More information about transportation and local Long Beach attractions can be found on out Hotel and Transportation page.
How do I get into the conference?
As of January 10th (this section will be updated as the program is finalized):
All registered attendees MUST check in at the Registration Desk at the Renaissance Long Beach Hotel to pick up name badges and any tickets for additional program items upon arriving to the conference. All we need is your name at the Registration Desk (no confirmation receipt required). There may be a temporary Registration Desk at the Aquarium of the Pacific on Monday March11 beginning at 1:00PM to collect a temporary nametag, but attendees will need to finalize check-in at the Renaissance Long Beach Hotel. If you're already staying at the hotel, we highly suggest checking in at the Renaissance conference registration desk before making your way to the Aquarium of the Pacific.
Registration Desk Hours*:
Sunday, March 10, 2024 – 12:00PM–6:00PM
Monday, March 11, 2024 – 7:00AM–6:00PM
Tuesday, March 12, 2024 – 7:00AM–6:00PM
Wednesday, March 13, 2024 – 7:00AM–12:00PM
*Subject to change
How do I change the information listed on my name badge and in the registrant roster (name, professional title, affiliated organization)?
Prior to February 25, 2024: You can change this information by editing your CAM account online (after signing in at calmuseums.org, click your first name in the upper right-hand corner of the homepage; click the pencil icon in the upper left-hand corner of a section to edit it). Please contact Michelle Rader at [email protected] if you need assistance.
After February 25, 2024: After the online registration deadline of February 25, 2024, name badge printing will commence, and requests for changes are not guaranteed. Staff and/or volunteers at the Registration Desk may be able to re-print your name badge if it is not accurate upon your arrival to the conference.
CAM will be including pronouns on conference name badges for those who wish to list them. In order to ensure your pronouns are listed on your name badge, please complete the optional question during conference registration. If you have already registered and you want to add or edit the pronouns that will be listed on your name badge prior to February 25th, use the steps listed below to edit your registration. After February 25th, the same policy listed above applies.
How do I edit my existing registration?
After registration, you will be able to edit your registration questions and add on activities to your itinerary using the steps below.
- Sign in to your CAM account at calmuseums.org.
- Click your first name in the upper right-hand corner of the homepage.
- From the next screen, select the "Participation" tab.
- From this tab, under "Meetings and Events" (you may need to scroll down), find CAM 2024: Launch Point (likely the first event listed), and click the "View Registration" link next to it.
- On the next screen, you will be able to review your registration details, including the answers you submitted to the registration questions.
- To edit any of this information, click the "Edit Registration" button towards the top of the page.
- From the next screen, you will be able to edit your registration option*, the answers to your questions, and add or edit activities* in your itinerary.
- If editing the answers to your registration questions, be sure to click the "Update Responses" button! If adding activities to your itinerary, be sure to click "Proceed to Checkout" at the bottom of the screen and complete any required payment to submit the registration.
*Please be aware that editing your registration option and/or adding activities to your itinerary may result in a change in costs. If your change results in added cost, a "Proceed to Checkout" button will appear at the bottom of the registration page to prompt you to process the payment. If your change results in a lesser cost (i.e., changing your registration option or removing an activity), please contact Michelle Rader at [email protected] prior to making the change. CAM staff will utilize the refund and transfer policy to determine a refund if applicable and help process the change to your registration.
I am a nursing caretaker. Will there be a place for me to nurse or pump?
CAM will have a secure room available for nursing caretakers. Please inquire on-site at the Registration Desk for details.
I have a question that is not answered here. Who do I contact?
Please contact Michelle Rader, CAM's Administrative Manager, at [email protected] if you have additional questions or if you need assistance with conference registration.
Please contact Rochelle Hoffman, CAM's Program Manager, at [email protected] if you have additional questions or if you need assistance with programs or events.
In the weeks leading up to the conference, please expect a delay in response. If your question is not answered via email, please visit the Registration Desk at the Renaissance Long Beach Hotel beginning on Sunday, March 10, 2024 (Rochelle and Michelle will likely be nearby!).