Visitor Services and Retail Manager

Laguna Art Museum

Laguna Beach, California


The Visitor Services & Retail Manager oversees the Visitor Services Department and is responsible for managing operations for Visitor Services and the online and physical Museum Stores. This role is responsible for keeping the Visitor Services Associates accountable to the employee handbook and for providing excellent customer service. The Visitor Services & Retail Manager will be responsible for developing a store atmosphere that is inviting and fun. They will set store sales goals, manage the associate schedule, manage the store budget, develop and order merchandise, arrange displays, work with vendors and provide sales training, and maintain store inventory levels. Additionally, they are responsible for implementing selling techniques that drive revenues to support overall museum operations.

Compensation for this position ranges from $62,500 to $64,000, depending on candidate experience.

To apply:
Please email a cover letter and resume to Sabina Vitale, Executive Assistant to Director at [email protected]. Please use “Visitor Services and Retail Sales Manager” as the email subject line.

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